SCHIPHOL LOST AND FOUND, THE NETHERLANDS

Schiphol Lost and Found, The Netherlands

More space, more overview. The Lost and Found department of Schiphol Airport benefits greatly from the new mobile cabinets from Bruynzeel. Each year people loose almost 50,000 items at the airport: hand luggage, books, bank cards, toiletries, cameras, credit cards, bunches of keys, books, children’s toys, smartphones, e-readers, headphones, tablets, laptops and countless other things.

 

SCHIPHOL LOST AND FOUND, THE NETHERLANDS

Owners wanted

At some point, all lost and found items at Schiphol end up at the Lost and Found department. The department stores the objects until the owner reports. “But 70 percent of the found objects are never collected,” says Kan. “And that certainly not only concerns things with little value, but also expensive laptops, headphones, iPads and cameras.”

 

SCHIPHOL LOST AND FOUND, THE NETHERLANDS

From mobile carts to mobile storage cabinets

Previously, storage in the depot was done in mobile carts, but Bruynzeel installed ten movable and lockable storage cabinets in close consultation with Lost and Found. As a result, the department can not only store many more objects, but there is also a better overview, making objects easier to find.

 

SCHIPHOL LOST AND FOUND, THE NETHERLANDS

It just keeps getting better

Klaas Kan and his colleagues are happy with Bruynzeel’s solution. The depot looks a lot less cluttered than before. Some cabinets are specially designed for hanging clothes, most have shelves on which the found objects are kept by type and by date. It is also nice that the cabinets can be locked easily, so that nothing can disappear. “We opted for standard cabinets with a cheerful color scheme,” says Kan. The installation of the cabinets themselves was done within days. 

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