In traditional offices, you have your own desk with your personal items, but in an office based on the New Way of Working, you have a locker for storing your personal items.
The HUB and the PUP
If the organisation is set up in such a way that clusters are created, it makes practical sense to include the lockers in the hub. This is where functionalities such as coffee/water dispensers, cloakroom, toilet, central copier, dynamic archive, library, facility-corner and lockers come together. Storage units can be freely addressable or allocated by name. If they are specifically assigned, they can incorporate pigeon holes for hard copy post. Some organisations also opt for a PUP (Pick-up-point) for (increasingly scarcer) hard-copy post and packages. The PUP is usually located by the reception desk in the central contact area. People are informed by text message that post has arrived for them.
Back to confidentiality
The more modern the level of organisation of the facility management, the more intelligent the access systems for all functionalities are. Efficiently working smart cards are an excellent solution in this respect and can be used for access control, the company canteen, lockers and copiers: the authorities and access levels are installed on the smart card.
It is hardly surprising that people sometimes do not know whether they are coming or going and cannot remember in which locker they have left their personal items. With the New Way of Working, they might not have been to the office for days. If the lockers are in a general space, it is advisable to have an indicator to tell you which locker you are using. Advanced locks can be fitted with a system that does this. I call it an ‘Alzheimer-light device’. By swiping a smart card over the locker, you can see which one contains your personal items. Anyone can forget something sometime, can’t they? And at the end of a busy day, you can use ‘a little help from your friends’. The space has to serve you and not the other way round.